Operating Room Redesign Recognized at Healthcare Design Expo

Clemson project integrating research and design to develop a safer, more ergonomic operating room received two awards at the Healthcare Design Expo + Conference in Orlando. The Realizing Improved Patient Care Through Human-Centered Design in the Operating Room prototype was the sole winner for conceptual design and a gold-level award recipient for using an evidence-based design process.

Anjali Joseph, Spartanburg Regional Health System Endowed Chair in Architecture + Health Design and director of the Center for Health Facilities Design and Testing at Clemson, spearheaded the project. She worked with a multidisciplinary team of researchers and clinical specialists from the Medical University of South Carolina (MUSC) and Health Sciences South Carolina, as well as Clemson colleagues, including David Allison, professor and director of the University’s Architecture + Health graduate program. Allison led the design development of the prototype and incorporated it into a semester-long project for Architecture + Health students. The plans will eventually be implemented in MUSC’s new Ambulatory Surgery Center in Charleston.

The new operating room will:

  • improve staff safety by reducing clutter and trip hazards.
  • reduce surface contamination through material selection and improving ergonomics.
  • support team communication by refining sightlines and visibility within the O.R.
  • adapt as care delivery and technology change.

Architecture Students’ Design for Ghanaian School Comes to Fruition

They say it takes a village ­— and for one town in Ghana that couldn’t be truer. Over the past decade, the people of Okurase have been working together to transform their community for a more prosperous future by constructing the Nkabom Centre, the area’s first-ever educational facility.

The 18,000-square-foot structure has electricity and running water and is the first of a 17-building complex completely designed by Clemson architecture students studying at the Clemson Design Center in Charleston (CDC.C). 

Cynthia Swenson, a professor with the Medical University of South Carolina, approached the CDCC for help in 2008. As the co-founder of Project Okurase, a nonprofit that develops sustainable, replicable solutions for disadvantaged villages, Swenson had been working in the Okurase community for several years and following the vision of the community, wanted to help construct a complex that would house educational and medical facilities with water and energy. But money was limited.

“Someone suggested Clemson because the students do hands-on service projects as part of their work,” Swenson said. “I knew after speaking with Ray Huff and Rob Miller that I’d found true partners in the CDC.C for this effort.”

“Everything we designed was built around local craftsmanship and skills we saw on our trip to Ghana.”

It was paramount that the buildings convey the local culture, so before undergraduate and graduate students began to tackle designs, students Kyle Keaffaber and Lindsey Willke traveled to the region to research. “They saw firsthand how the land, water and sun played into the structure’s dynamics. It was fascinating,” Swenson said. “We originally envisioned the medical center at the front of the complex with a school behind it, but our research indicated that would be a huge mistake because air flow would carry communicable diseases through the medical complex and toward the school.”

The trip provided another valuable lesson: The buildings needed to be constructed with compressed earth bricks. “To allow the community to play an active role and become invested in building their own community, everything we designed was built around local craftsmanship and skills we saw on our trip to Ghana,” Keaffaber said. However, the on-loan brick-making machine had to be returned before work was completed. Clemson faculty and staff stepped in and built four manual brick-making machines.

Today, the first structure in the complex stands tall, awaiting students of all ages to take their seats in the coming weeks, and now the community eagerly anticipates construction of the next building.   

“I’ve seen an absolute change. People who grew up in that village are coming back, and things are picking up economically,” Swenson said. “And the people have a level of pride in this building ­— they built it themselves — and they want to leave a legacy for their children.”

The 2018 Distinguished Service Award Winners

The Distinguished Service Award is the highest honor bestowed upon a former Clemson student. It recognizes those whose devotion to Clemson has increased the value of the University for future generations and whose lives have expressed, through service to community, profession and the public, the finest Clemson traditions.

A Walk Down the Red Carpet in Cannes

Madison Williams, a graphic communications major, poses for a photo with her camera.

When Madison Williams graduated in May with a graphic communications degree, she walked the red carpet while her classmates crossed the stage at Littlejohn Coliseum.

The Newbury, Massachusetts, native represented Clemson at the Cannes Film Festival in France, where her 5-minute documentary on a passionate Tiger football fan was screened alongside the work of the world’s most renowned filmmakers.

“It’s a dream come true, and I have the opportunities presented to me at Clemson and many of the talented people here to thank for it,” the College of Business graduate said.

Williams’ documentary, “136,” is a story about Bryson Carter of Anderson, who lost his sight as a student here but whose love for Clemson football has led him to attend 136 consecutive (now 150) games. She originally produced the documentary to compete in Campus Movie Fest at Clemson last February. Her work advanced to a national competition and eventually was selected to be screened as part of Cannes’ Short Film Corner.

“I have been blessed to have so many people who nurtured me on my journey to becoming a professional videographer,” Williams said. “There are too many to mention, but some of the most influential were people like Nik Conklin, Jeff Kallin and Jonathan Gantt in the athletic department; Craig Mahaffey and Jesse Godfrey in University Relations and Erica Walker, one of my graphic communications instructors.”

Inspiration for the documentary on Carter came from their chance meeting at the 2016 Fiesta Bowl. “Bryson and I shared a ride to the train station in Arizona, and he started talking about his passion for football,” Williams said. “He visualizes the game through the announcers’ commentary and the energy the fans paint in his mind. His story nearly brought me to tears.”

Telling stories comes naturally to Williams, but she had to work to develop her visual communication skills. “At a very early age, I wanted to be behind the lens,” she said. “I made music videos and filmed plays with my very patient sister. Then, in high school, I filmed the football team’s highlight reels and knew this was something I wanted as a lifelong pursuit.”

A year later, she was at Clemson studying graphic communications. Internships at Clemson and in Massachusetts primed her for a role on the Clemson Athletics social media team, where she cut her teeth as a visual communicator for the volleyball team. With the French Riviera experience a memory, Williams is looking forward.

“Right now, I’m looking for visual storytelling roles similar to what I do at Clemson,” she said. “Wherever I land, I know my education here, inside and outside the classroom, has put me in a great position to succeed. I’m very excited to see where my Clemson experience will take me next.”

Clemson Study Finds Minimum Wage Can Affect Criminal Recidivism

higher minimum wage and earned income tax credits can mean the difference between a return to prison or making a living outside of crime for recently released convicts, according to research by a Clemson economics professor.

Michael Makowsky found that for every dollar increase in the minimum wage, one percentage point could be shaved off the number of those returning to prison. In states where earned income tax credit wage subsidies are available, there was an even bigger effect on recidivism, though only for women.

“The bulk of prior research on minimum wages has focused on the demand side and the potential effects it might have on fewer people being hired,” Makowsky said. “We wanted to look at the supply side and, in particular, how the minimum wage affects crime and the recidivism rate.”

The research by Makowsky and Amanda Agan, an assistant professor of economics at Rutgers University, examined records from nearly 6 million criminal offenders released from prison between 2000 and 2014. Also taken into account were more than 200 state and federal minimum wage increases and earned income tax credit programs in 21 states.

“People who were released where the minimum wage was raised had a lower recidivism rate,” Makowsky said. “And in those states that chose to subsidize wages of adults with custody of dependents, women experienced an 11.4 percent drop in recidivism. These aren’t trivial numbers when you’re talking about whether or not a person returned to prison.”

The researchers’ observation of decreases in recidivism were solely for property or drug-related crimes. Violent crime remained largely unchanged.

Trustees approve child care facility

In February, Clemson trustees approved a $5 million budget to construct a 12,700-square-foot child care facility, which will be operated by a private, third-party provider for infant, toddler and preschool children of faculty, staff and students. The construction will be funded through an established endowment for faculty and staff benefits, with expected completion in 2020.

Clemson students explore mitigating impact of baby boomer leaving the workforce

Six Clemson University marketing students  presented the findings of their undergraduate research project on passing institutional knowledge from baby boomers to younger workers at Siemens’ headquarters in Atlanta.

What happens to a company if it abruptly loses a significant percentage of its most experienced employees? This is the conundrum companies across the U.S. are facing as baby boomers — the 76 million Americans born between 1946 and 1964 — approach the end of their working lives. Siemens, one of the world’s largest manufacturing and electronics companies, and its energy management division has turned to a group of Clemson students to mitigate the impact by researching ways to pass invaluable institutional knowledge from outgoing baby boomers to incoming Millennials.

Kevin Yates, leader of the energy management division for Siemens in the U.S. and Canada and a 1994 Clemson graduate, identified the problem when he took a step back and realized a good portion of his most seasoned employees will soon retire, and there was no plan in place to address their absence.

He knew just the place to go for help.

“At Siemens we value our strategic university partners, and Clemson is certainly one of those. Once I became aware of the Watt Family Innovation Center and the creative inquiry program, I felt it was a natural fit to engage their students and  faculty to help us solve a real-world challenge,” said Yates. “A year ago, our business and human resources partners knew that we had a problem to address and, though we were working on it internally, we recognized the value of getting outside expertise to most effectively transition this knowledge. I knew it was a perfect opportunity to get a cross-functional team in academics to work with us.”

Siemens made a donation to the university to fund the project, and assistant marketing professor Anastasia Thyroff and associate marketing professor Jennifer Siemens (no relation to the company) were tapped to create a creative inquiry undergraduate research project to find solutions.

“This is a huge problem, and Siemens is incredibly invested in figuring it out,” said Thyroff. “Kevin is innovative — he’s on top of this, which shows great foresight because the whole country is going to go through this.”

According to a study by Pew Research Center, which broke down population estimates released by the U.S. Census Bureau in April 2016, there are now 74.9 million living Baby Boomers, who were defined as anyone age 51 to 69 years in 2015. That balances almost exactly with the 75.4 million living Millennials — the generation including anyone who was age 18 to 34 years in 2015 – who will step into the open positions left behind as Baby Boomers begin to retire en masse.

Thyroff and Siemens engaged six marketing students for the project and spent the first half of the semester teaching them methods for marketing research. The group practiced interviewing, running focus groups, ethnography (the study of living experiences) and coding.

At the end of the first semester, Siemens offered  summer internships to seniors Tanner Parsons and Helen McDowell, students in the project.

“They treated their internships as ethnography, so through the process of learning about what it takes to be an intern at Siemens, they were helping us with our study,” said Thyroff.

The two internships offered a valuable glimpse at two very different company locations, said Thyroff. McDowell was in Siemens’ marketing department headquarters in Atlanta, which provided a prime opportunity to collect broad data about the company. Parsons spent the summer at a Siemens’ branch office in Tampa, Fla., working with a tight-knit group of seasoned sales engineers. He was able to observe the organic relationships that develop in the smaller pockets of a large corporation that are often the glue that holds a company together.

Meanwhile, the team interviewed 41 Siemens employees, each with either less than five years or more than 10 years of experience with the company, individually and in focus groups. They combined the transcripts with the data collected by Parsons and McDowell during their internships.

“One unique aspect of this project is that it forces students to be accountable to another entity, not just their professor,” said Siemens. “Knowing that they are coming up with strategies that a company might actually implement is immensely rewarding to students, and also to us as teachers and mentors.”

The students’ research revolved around three questions:

  • What is the most effective way to transfer knowledge between a seasoned employee to someone with little industry knowledge?
  • How do you implement this transfer of knowledge across all aspects of a business?
  • What is the role of technology in this knowledge transition?

The result was a 600-page interview transcript that they then meticulously sifted through, focusing on key words and themes, to find actionable items to present to Yates and his colleagues.

They took their findings to Siemens’ energy management headquarters in Atlanta to present them to a group of about 20 high-level managers.

Despite some nervous jitters, the students thought the presentation went smoothly, thanks to many late nights and grueling rehearsals leading up to the big day. Afterward, the managers kept the students for another hour for a question-and-answer session, peppering them with inquiries and follow-up suggestions as they would for any of their business peers. The students conducted themselves as professionals and had no trouble fielding every question.

The result of the students’ work was a list of actionable items, some of which could be implemented immediately, to help the company keep its momentum as it loses its most tenured employees.

One recommendation was for Siemens management to encourage new hires and seasoned employees to socialize. On-the-clock social gatherings ensure higher attendance than after-hour gatherings and encourage more meaningful relationships – a point that might seem obvious on the surface but has much deeper meaning in the context of knowledge transfer.

Other recommendations included treating interns as full-time employees, which encourages investment in the company, and getting rid of the many work-space cubicles  for a more open office environment.

All of these changes, the research suggested, would facilitate more organic mentorships, leading to mentors passing on the kind of knowledge to their younger counterparts that can’t always be typed up and handed over.

“There are a number of aspects to this,” said Cris Higgins, head of human resources  for Siemens energy management, mobility, and building technology divisions. “It’s not as much about practical knowledge, but more of the tribal knowledge that these senior employees have from being here from 10 to even 40-plus years. I myself have over 20 years’ experience and trying to pass that knowledge on to another HR person is not accomplished with a one-time meeting. Not only do you have to transfer knowledge, you have to transfer your networking, your relationships, and your ‘know-how’ of getting things done.”

The caliber of research was so good that it was easy to forget it was done by undergraduate students and not a marketing research firm, said Thyroff.

“We have to keep reminding ourselves that this is a student project,” she said. “The students took incredible ownership. They worked hard and did such a good job that it’s hard to believe they aren’t marketing research experts. They’re learning as they go, and they are doing a phenomenal job.”

Yates agreed with Thyroff’s assessment.

“They absolutely delivered and hit the mark,” he said. “The value they created, given their limited experience, was outstanding. The research they have provided has been very insightful. There were several ‘a-ha’ moments from our staff during the presentation.”

The findings of the study thus far have been very valuable, yet it’s a three-year project. In 2018 Thyroff and Siemens will assemble the next team of students to build upon the findings of the first group and turn up further revelations that will aid companies across the U.S. and the world.

“How this program works and what we get out of can be a model to closely look at across the rest of Siemens throughout the U.S.,” said Yates. “I look forward to continuing to work with Clemson for the next two years to learn even more.”

New signs installed as part of board’s history of Clemson plan

Clemson has taken another significant step in sharing its complete history with the installation of new signs at the 11 historic buildings on the main campus and enhanced markers at Gantt Circle. The signs are the latest example of the work being done as a result of recommendations developed in early 2016 by a history task force commissioned by the University’s board of trustees.

Also being installed are granite markers to enhance the campus commemoration of the historic enrollment of Harvey B. Gantt ’65, the first African-American to enroll at Clemson. The signage will complement an existing historic marker and recognize action by the board of trustees to officially name the circular drive in front of Tillman Hall “Gantt Circle.” Gantt’s registration took place inside Tillman Hall.

Clemson breaks new ground for business education

Architecture rendering for new School of Business building

The University broke ground in November for a new home for the College of Business. It will be one of the biggest academic building projects in University history.

“Our old friend, Sirrine Hall, has served us well,” said Bobby McCormick, College of Business dean, “but modern education needs to look and function like 21st century business, and that is what we are creating here.”

The 176,000-square-foot building is expected to be ready for occupancy in January of 2020. It will nearly double Clemson’s business education space for one of the University’s fastest-growing academic disciplines. It will also be the anchor of a new academic precinct that one day will occupy as much as 600,000 to 700,000 square feet of building space.

LMN Architects of Seattle is designing the building in collaboration with the Greenville office of South Carolina-based LS3P, the architect of record. Other members of the project team include DPR, general contractor/construction management, and OLIN landscape architecture. Construction on the $87.5 million project will be funded through state appropriations, private gifts and institutional bonds.